How to Notify Medicare of an Address Change

If you’ve recently moved or the address on your Medicare card is incorrect for any reason, then you need to notify the Social Security Administration (SSA) and request a change to prevent any potential service interruptions, billing issues, or complications.

You can contact the SSA in a number of ways:

  • By calling 1-800-772-1213 (TTY1-800-325-0778) to speak with a live representative Monday through Friday, from 7AM to 7PM.
  • By visiting the SSA website to submit an address change notice online. Simply log into your My Social Security account to update your address; if you don’t have a My Social Security account, you can create an account here.
  • By visiting your local SSA office in person or by contacting that office by phone.

If you are a Railroad Retirement Board (RRB) beneficiary, you can use the RRB Zip Code Locator tool to locate your local RRB office. You can submit your current information either in person or over the phone. To reach the RRB by phone, call 1-877-772-5772 (TTY users may call 1-312-751-4701), Monday through Friday, 9AM to 3:30PM. If you receive both RRB and SSA benefits, then contact the SSA as well.

Once you have reported your new address with either the SSA and/or RRB, please note that it may take 7 to 14 days for the change to be filtered through the system entirely and show up on all statements.

You may also receive a Social Security statement with an incorrect address. These addresses are generated by the Internal Revenue Service (IRS) and, if this is the case, you must also notify them of any changes. The IRS website has a “change of address” form for download. You can fill this out and bring that to your local office, or contact the IRS via its toll-free telephone number at 1-800-829-3676.

To learn about Medicare plans you may be eligible for, you can:

  • Contact the Medicare plan directly.
  • Call 1-800-MEDICARE (1-800-633-4227), TTY users 1-877-486-2048; 24 hours a day, 7 days a week.
  • Contact a licensed insurance agency such as Medicare Consumer Guide’s parent company, eHealth.
    • Call eHealth's licensed insurance agents at 888-391-2659, TTY users 711. We are available Mon - Fri, 8am - 8pm ET. You may receive a messaging service on weekends and holidays from February 15 through September 30. Please leave a message and your call will be returned the next business day.
    • Or enter your zip code where requested on this page to see quote.

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